Shipping & Delivery
Shipping & Delivery
How Are the Artworks Packaged?
Every Wehari artwork is handcrafted with care in our studio located in Dafen Oil Painting Village, Shenzhen — one of the world's most renowned art production centers.
To ensure your artwork arrives safely and in perfect condition, we use professional art packaging designed specifically for international shipping.
Acrylic Protection & Reinforced Packaging
For all handcrafted textured artworks, we first protect the artwork with a transparent acrylic cover to prevent dust, pressure, and surface damage during transit.
Each piece is then secured with:
• Protective acrylic cover
• Foam corner protectors
• Multiple layers of cushioning materials
• Reinforced heavy-duty cardboard packaging
This packaging method helps ensure your artwork arrives safely, cleanly, and ready for installation.
Wooden Crate Protection (Oversized Orders)
For exceptionally large or heavy artworks, we may use custom-built wooden crates for additional protection.
These crates are designed specifically for international art transportation and provide maximum security during long-distance shipping.
Production Time
Every artwork is handmade to order by our artisans.
Production Time:
• Approximately 7–14 business days
Custom-sized artworks may require additional production time depending on complexity and dimensions.
Shipping Time
After production is completed:
• USA: 5–8 business days
• Canada: 5–10 business days
• Europe: 5–10 business days
• Australia & New Zealand: 6–12 business days
• Other Countries: 7–15 business days
We primarily ship via FedEx, DHL, UPS, and other trusted international carriers.
Free Worldwide Shipping
We offer FREE worldwide shipping on all orders.
No additional shipping charges will be added at checkout.
Customs Duties & Taxes
International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by your local government.
These charges are the responsibility of the recipient and vary by country.
If applicable, the shipping carrier will contact you regarding any customs-related payments before delivery.
Shipment Tracking
Once your order has been shipped, you will receive a tracking number by email.
You can track your package at any time throughout the delivery process.
Shipping Insurance
Every shipment is fully insured by Wehari.
In the unlikely event of shipping damage or loss, please contact us immediately and we will work with you to resolve the issue as quickly as possible.
Multiple Artwork Orders
If you purchase multiple artworks, we will do our best to ship them together whenever possible.
For oversized orders, artworks may occasionally be shipped separately to ensure safe transportation.
Sending as a Gift
Yes, absolutely.
You may ship your order directly to a family member, friend, client, or business partner.
If your purchase is a gift, simply enter the recipient's shipping address during checkout.
Questions?
If you have any questions regarding production, shipping, customs, or delivery, please contact our team.
We are always happy to help and ensure your artwork arrives safely at its destination.