Shipping policy
At Wehari, every artwork is carefully handcrafted to order. We offer free standard international shipping and optional express shipping to selected destinations across North America, Europe, Oceania, Asia, and the Middle East.
Order Processing & Production Time
All Wehari artworks are handcrafted and made to order. Production, quality inspection, packaging, and order handling require up to 10 business days before shipment.
Order Cutoff Time: 2:00 PM Pacific Time (Los Angeles, USA).
Orders placed before 2:00 PM Pacific Time on a business day will begin processing that day. Orders placed at or after 2:00 PM Pacific Time, or on weekends or applicable public holidays, will begin processing on the next business day.
Our processing business days are Monday through Friday, excluding applicable public holidays in China. Saturdays, Sundays, and public holidays are not counted as business days.
Pacific Time follows daylight saving time in Los Angeles (PST/PDT).
The estimated total delivery times below include both production and processing time and shipping transit time.
Shipping Origin
All Wehari artworks are handcrafted, carefully inspected, packaged, and shipped directly from Dafen Village, Shenzhen, Guangdong Province, China, to our international customers.
Shipping Methods & Rates
| Shipping Method | Shipping Cost |
|---|---|
| Standard Shipping | FREE |
| Express Shipping | USD $50 |
Standard shipping is free for all eligible orders. Express shipping is available for an additional USD $50 per order where supported.
Available shipping methods and final shipping costs are displayed at checkout before payment.
Estimated Total Delivery Time
The following delivery estimates include up to 10 business days for production and order processing, plus the estimated shipping transit time.
All delivery times are expressed in business days.
North America
| Destination | Standard Shipping (FREE) | Express Shipping ($50) |
|---|---|---|
| United States | 18–25 business days | 14–17 business days |
| Canada | 18–28 business days | 14–18 business days |
Oceania
| Destination | Standard Shipping (FREE) | Express Shipping ($50) |
|---|---|---|
| Australia | 18–25 business days | 14–17 business days |
| New Zealand | 18–28 business days | 14–18 business days |
Europe
| Destination | Standard Shipping (FREE) | Express Shipping ($50) |
|---|---|---|
| United Kingdom | 18–25 business days | 14–17 business days |
| Germany | 18–25 business days | 14–18 business days |
| France | 18–25 business days | 14–18 business days |
| Italy | 20–28 business days | 15–20 business days |
| Spain | 20–28 business days | 15–20 business days |
| Netherlands | 18–25 business days | 14–18 business days |
| Belgium | 18–26 business days | 14–19 business days |
| Austria | 19–27 business days | 15–20 business days |
| Switzerland | 19–27 business days | 15–20 business days |
| Sweden | 20–28 business days | 15–20 business days |
| Norway | 20–28 business days | 15–20 business days |
| Denmark | 19–27 business days | 15–20 business days |
| Finland | 20–28 business days | 15–20 business days |
| Ireland | 20–28 business days | 15–20 business days |
| Other Supported European Countries | 20–30 business days | 15–22 business days |
Shipping to other European countries is available only where supported at checkout. Delivery times may vary depending on the destination, customs clearance, and local carrier services.
Asia & Middle East
| Destination | Standard Shipping (FREE) | Express Shipping ($50) |
|---|---|---|
| Singapore | 15–20 business days | 13–15 business days |
| United Arab Emirates | 20–25 business days | 15–18 business days |
| Saudi Arabia | 20–30 business days | 15–20 business days |
| Qatar | 20–30 business days | 15–20 business days |
| Kuwait | 20–30 business days | 15–20 business days |
Other International Destinations
For countries and regions not specifically listed above, shipping availability, delivery times, and shipping options may vary depending on the destination and local logistics services.
Please contact us before placing your order to confirm shipping availability, estimated delivery time, and any applicable shipping charges for your destination.
Email: support@wehari.com
Orders can only be placed for destinations supported by our checkout system. Please do not place an order until shipping availability and delivery arrangements have been confirmed.
Important: All estimated delivery times include both production and processing time and shipping transit time. Delivery estimates are not guaranteed arrival dates.
Actual delivery times may vary due to customs inspections, local carrier operations, weather conditions, public holidays, peak shipping seasons, or circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and available tracking information.
Tracking updates may take some time to appear after the shipping carrier receives the package.
Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.
If additional charges apply, the shipping carrier or local customs authority may contact the customer directly regarding payment.
Wehari does not control customs charges or determine the amount assessed by local authorities.
Oversized & Custom Artworks
All artworks are carefully packaged to protect them during international transportation.
Oversized or specially customized artworks may require additional preparation or shipping arrangements.
If an order cannot be fulfilled within the stated delivery estimate, we will contact the customer with updated information.
Any additional shipping charges, if applicable, will be disclosed and agreed upon before collection.
Shipping Delays & Assistance
Delivery times are estimates and may be affected by customs inspections, weather conditions, public holidays, peak shipping seasons, or unexpected carrier delays.
If your shipment is delayed, please contact our customer support team. We will assist with tracking inquiries and work with the shipping carrier to investigate delivery issues.
If a package is confirmed lost in transit, we will work with the customer to arrange an appropriate resolution in accordance with our store policies and applicable consumer protection laws.
Contact Us
For questions regarding shipping, delivery times, or order tracking, please contact us:
Email: support@wehari.com
Website: https://wehari.com